Refund Policy

At Wingman Security, we are committed to delivering professional and reliable security services. Client satisfaction is important to us, and we aim to handle all concerns with transparency and fairness.

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1. Service-Based Refunds

As a service-based company, we do not offer refunds for services that have already been rendered. However, if you are not satisfied with our service, we encourage you to contact us so we can address your concerns and work toward a resolution.

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2. Prepaid Services

If you have prepaid for services and wish to cancel before the service period begins, you may be eligible for a full or partial refund, depending on the timing of your cancellation and any administrative costs incurred.

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3. Cancellations

Clients may cancel ongoing services in accordance with the terms stated in their service agreement. Refunds for unused services will be issued based on the terms agreed upon in the contract.

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4. Non-Refundable Fees

Certain setup fees, administrative charges, and other one-time costs may be non-refundable. These will be clearly outlined in your service agreement.

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5. Dispute Resolution

If you believe you are entitled to a refund due to a service issue or billing error, please contact us within 7 days of the incident or charge. We will review your request and respond promptly.

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6. Contact Us

To request a refund or discuss a service issue, please contact us:

📧 Email: operations.wingman@gmail.com
📞 Phone:206-666-7448

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We value your trust and will make every effort to ensure a fair outcome.